Privacy policy

My Florgen ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.myflorgen.com.

1. Information We Collect
We collect various types of information to provide and improve our services. This includes personal details such as your name, email address, phone number, and shipping and billing addresses. Payment information is collected securely through trusted third-party payment processors and is not stored on our servers. We also gather usage data, such as your IP address, browser type, and browsing behavior through cookies and similar tracking technologies to enhance your experience and analyze website performance. Additionally, marketing preferences are collected to send you tailored promotional communications if you consent.

2. How We Use Your Information
Your personal information is used primarily to process and fulfill your orders, provide customer service, communicate important updates, and send marketing materials when permitted. We also use the data to improve our website functionality, monitor and analyze usage, and comply with legal obligations. Your information is never sold to third parties.

3. Sharing and Disclosure
We may share your data with trusted third-party service providers, including payment processors, shipping companies, and marketing platforms, strictly for the purpose of fulfilling your orders and delivering services. We also disclose information as required by law or to protect our legal rights. All third parties are contractually obligated to maintain the confidentiality and security of your data.

4. Data Security and Retention
We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

5. Your Rights
Depending on your jurisdiction, you have rights including accessing, correcting, or deleting your personal information, as well as withdrawing consent for marketing communications. To exercise these rights, please contact us at myflorgen@gmail.com.

6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings at any time.

7. International Data Transfers
Your data may be transferred to and processed in countries outside of your residence. We ensure such transfers comply with applicable data protection laws and contractual safeguards.

Last updated: 23th July 2025