1. Introduction
Welcome to My Florgen! Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website myflorgen.com and use our services. By using this website, you agree to the terms of this policy.
2. Information We Collect
When you use our website, we may collect the following information:
(a) Personal Information
• Name
• Date of Birth
• Email Address
• Contact Number
• Shipping and Billing Address
• Payment Information (processed securely via third-party payment platforms)
(b) Non-Personal Information
• IP Address
• Browser Type and Version
• Device Information
• Website Visit Data (such as pages viewed, time spent, and user activity)
We collect this data to enhance user experience, strengthen security, and optimize our services.
3. How We Use Your Information
We use your information to provide better services, including but not limited to:
• Processing and fulfilling your orders
• Communicating with you about orders, promotions, and customer support
• Improving our website, products, and services
• Preventing fraudulent transactions and ensuring transaction security
• Complying with legal and regulatory requirements
We do not sell or rent your personal information to any third party.
4. Cookies & Tracking Technologies
Our website uses Cookies and similar tracking technologies to:
• Remember your preferences
• Improve website performance
• Analyze user behavior
You can disable Cookies in your browser settings, but this may affect certain website functions.
5. Data Protection & Security
We implement strict security measures to protect your personal data, including:
• Encryption of sensitive information
• Secure payment processing via trusted third-party payment platforms
• Regular monitoring to prevent potential security threats
While we take all reasonable measures to protect your data, internet transmission is not 100% secure. Please ensure you keep your account and password safe.
6. Third-Party Services
We may use third-party services (such as payment processing and logistics) to enhance our service experience. These third parties have their own privacy policies, and we recommend reviewing them.
7. Your Rights
You have the following rights:
✔ Request access to the personal data we hold about you
✔ Correct or update your personal information
✔ Request deletion of your data (where legally permitted)
✔ Opt out of receiving marketing emails at any time
To exercise your rights, please contact us.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page. By continuing to use our website, you agree to the updated policy.
9. Contact Information
If you have any questions about our Privacy Policy, please contact us:
📧 Customer Support Email: mygardenerbra@gmail.com
💬 WhatsApp Support: +65 88548524
